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"A fantastic pram/pushchair…"
Can't fault this pram/pushchair. Its a fantastic pushchair to control with one arm if you have a walker to be holding hands with! Good size carrycot for newborn. Brake is a big pedal and easy to reach. Decent sized shopping basket. Adjustable suspension is an added (not sure necessary?!) bonus. I've given it 5 stars in each category, it really is a fab buy.Read moreLess
"Wheels Fell Off…"
Looks good and great value. However, after two weeks a rear wheel fell off. Mothercare were very helpful, however Britax didn't care - after three attempts (and three weeks!) at trying to order a replacement wheel we gave up. We also asked if they wanted to see/have the wheel sent back to understand the fault. They didn't, so clearly don't care about product quality or safety, unlike the claims on their website. Worst customer service I have ever experienced and the company does not deserve to be in business.Read moreLess
Loved this pushchair, looks great, very well made, all good quality. We've had problems but I think the way Britax have dealt with them has really been great.
We didn't get the carrycot as it came with a newborn insert, however, the straps were too tight by 8 weeks which didn't seem right as meant to last 6 months. Emailed britax and they offered us a free carrycot! Obviously this was a recurring problem. Then a couple of months later when back to pushchair mode we noticed two cuts in the fabric. Emailed Britax again and the sent a new seat unit two days later! Their customer service has been brilliant.
Overall I've loved how nice this pushchair is, feels quite compact in comparison to other travel systems. I'm ready to move to something lighter now though.Read moreLess
"Terrible, fell apart…"
Both front wheels fell off, I had to repair them myself. The n the brakes failed. Britax washed their hands of the product and wouldn't even consider rectifying the problem. Bambino direct said it would take 28 days to repair. We've only had 4 months' use out of it. Do not like the product or the companies involved.Read moreLess
1 person found this review helpful.