Bounty Mutiny: how to complain to your hospital

Bounty Mutiny logoHave you had a bad experience with a sales rep during your stay on a hospital ward? Need to get it off your chest? Want to get on board with the Bounty Mutiny

We've had some great breakthroughs with some hospitals, but others are coming back to us and saying 'please let us have more info about local experiences'. Of course, we completely understand that for most women who've just given birth, making a fuss about intrusion on the ward is fairly low down on the priority list.

But once you've left hospital and returned home - even some months after giving birth - you can still let your hospital know about what happened, and tell them you'd like them to reconsider their relationship with Bounty.

 

How to make a complaint

First off, let us know. Health Minister Dan Poulter has said he'll follow up any specific complaint with the relevant trust. It's really important that we give him as much information as possible, so do email campaigns@mumsnet.com with your experience, the date, and the location of events (including the hospital's name). We can pass this on to the Department of Health and let you know what happens. The more the Department of Health hears from you, the more likely they are to change the policy around Bounty - so as well as making your complaint, you'll be really helping other mums to avoid intrusion.

Secondly, please email the CEO of your hospital trust: email addresses below. And please copy in campaigns@mumsnet.com.

Do check out our Bounty Mutiny campaign links for more details, and as ever, please share the links with your friends and networks.

 

List of English NHS trusts with Bounty contracts (click through to email the Chief Executive)


Airedale NHS Trust
Ashford & St Peter's Hospitals NHS Trust
Barnet & Chase Farm Hospitals NHS Trust
Barnsley Hospital NHS Foundation Trust
Barts & The London NHS Trust
Basildon & Thurrock University Hospitals NHS Foundation Trust
Bedford Hospital NHS Trust
Birmingham Women's NHS Foundation Trust
Blackpool Fylde & Wyre Hospitals NHS Foundation Trust
Bradford Teaching Hospitals NHS Foundation Trust
Brighton & Sussex University Hospitals NHS Trust
Buckinghamshire Hospitals NHS Trust
Burton Hospitals NHS Foundation Trust
Calderdale & Huddersfield NHS Foundation Trust
Cambridge University Hospitals NHS Foundation Trust
Central Manchester University Hospitals NHS Foundation Trust
Chesterfield Royal Hospital NHS Foundation Trust
City Hospitals Sunderland NHS Foundation Trust
Countess of Chester Hospital NHS Foundation Trust
County Durham & Darlington NHS Foundation Trust
Croydon Health Services NHS Trust
Dartford & Gravesham NHS Trust - reviewing its Bounty contract (see here)
Derby Hospitals NHS Foundation Trust
Dorset Healthcare NHS Foundation Trust
Ealing Hospital NHS Trust
East & North Hertfordshire NHS Trust
East Cheshire NHS Trust
East Kent Hospitals University NHS Foundation Trust
East Lancashire Hospitals NHS Trust
Frimley Park Hospital NHS Foundation Trust
Gateshead Health NHS Foundation Trust
George Eliot Hospital NHS Trust
Great Western Hospitals NHS Foundation Trust
Hampshire Hospitals NHS Foundation Trust
Harrogate & District NHS Foundation Trust
Heart of England NHS Foundation Trust
Hinchingbrooke Health Care NHS Trust
Hull & East Yorkshire Hospitals NHS Trust
Imperial College Healthcare NHS Trust
James Paget University Hospitals NHS Foundation Trust
Kettering General Hospital NHS Foundation Trust
Lancashire Teaching Hospitals NHS Foundation Trust
Leeds Teaching Hospitals NHS Trust
Liverpool Women's NHS Foundation Trust
Luton & Dunstable Hospital NHS Foundation Trust
Maidstone & Tunbridge Wells NHS Trust - changing its Bounty arrangements to opt-in only (see here)
Medway NHS Foundation Trust
Mid Cheshire Hospitals NHS Foundation Trust
Mid Essex Hospital Services NHS Trust
Mid Staffordshire NHS Foundation Trust
Mid Yorkshire Hospitals NHS Trust
Newcastle upon Tyne Hospitals NHS Foundation Trust
Norfolk & Norwich University Hospital NHS Foundation Trust
North Bristol NHS Trust
North Middlesex University Hospital NHS Trust
North Tees & Hartlepool NHS Foundation Trust
North West London Hospitals NHS Trust
Northampton General Hospital NHS Trust
Northern Lincolnshire & Goole Hospitals NHS Foundation Trust
Northumbria Healthcare NHS Foundation Trust
Nottingham University Hospitals NHS Trust
Oxford University Hospitals NHS Trust
Pennine Acute Hospitals NHS Trust
Peterborough & Stamford Hospitals NHS Foundation Trust
Poole Hospital NHS Foundation Trust - 28th June 2013: cancelling its Bounty contract! (see here)
Princess Alexandra Hospital NHS Trust
Royal Berkshire NHS Foundation Trust
Royal Cornwall Hospitals NHS Trust
Royal Devon & Exeter NHS Foundation Trust
Royal Free Hampstead NHS Trust
Royal Surrey County Hospital NHS Foundation Trust
Salisbury NHS Foundation Trust
Sandwell & West Birmingham Hospitals NHS Trust
Sherwood Forest Hospitals NHS Foundation Trust
Shrewsbury & Telford Hospital NHS Trust - reviewing its Bounty contract (see here)
South London Healthcare NHS Trust
South Tees Hospitals NHS Foundation Trust
South Warwickshire General Hospitals NHS Trust
Southend University Hospital NHS Foundation Trust
Southport & Ormskirk Hospital NHS Trust
St George's Healthcare NHS Trust
St Helens & Knowsley Hospitals NHS Trust
Stockport NHS Foundation Trust
Surrey & Sussex Healthcare NHS Trust
Tameside Hospital NHS Foundation Trust
The Dudley Group of Hospitals NHS Foundation Trust
The Hillingdon Hospital NHS Trust
The Ipswich Hospital NHS Trust
The Rotherham NHS Foundation Trust
The Royal Wolverhampton Hospitals NHS Trust
United Lincolnshire Hospitals NHS Trust
University College London Hospitals NHS Foundation Trust
University Hospital of South Manchester NHS Foundation Trust
University Hospitals Coventry & Warwickshire NHS Trust
University Hospitals of Bristol NHS Foundation Trust
Warrington & Halton Hospitals NHS Foundation Trust
West Hertfordshire Hospitals NHS Trust
West Middlesex University Hospital NHS Trust
West Suffolk Hospitals NHS Trust
Western Sussex Hospitals NHS Trust
Wirral University Teaching Hospital NHS Foundation Trust
Worcestershire Acute Hospitals NHS Trust - reviewing its Bounty contract (see here)
Wrightington Wigan & Leigh NHS Foundation Trust
Yeovil District Hospital NHS Foundation Trust - reviewing its Bounty contract (see here)
York Hospitals NHS Foundation Trust

 

List of Welsh Health Boards (click through to email)

Betsi Cadwaladr University Health Board - Glan Clwyd Hospital, Wrexham Hospital and Ysbyty Gwynedd (Bangor)

Aneurin Bevan Health Board - Nevill Hall Hospital and Royal Gwent Hospital

Cwm Taf Health Board - Prince Charles Hospital and Royal Glamorgan Hospital

Abertawe Bro Morgannwg University Health Board - Princess of Wales Hospital and Singleton Hospital

Cardiff and Vale University Health Board - University Hospital of Wales

 

List of Northern Irish Health and Social Care Trusts (click through to email)

Northern Health and Social Care Trust - Causeway Hospital

Southern Health and Social Care Trust - Craigavon Area Hospital and Daisy Hill Maternity Hospital

Belfast Health and Social Care Trust - Royal Jubilee Hospital

South Eastern Health and Social Care Trust - Ulster Hospital

 

List of Scottish NHS Trusts

NHS Highland - Raigmore Hospital - 28th June 2013: cancelling its Bounty contract! (see here)

NHS Greater Glasgow & Clyde - Royal Alexandra Hospital

NHS Lothian - Simpsons Hospital and St John's Hospital

NHS Lanarkshire - Wishaw Hospital - considering axing Bounty contract (see here)

 

 

 

Last updated: 16-Jul-2014 at 10:27 AM