mobile insurance and proof of purchase.

(3 Posts)

I have made a claim for my mobile as I dropped it and the screen is smashed. the insurance company want a proof of purchase, which I don't have. it is a contract phone so I didn't actually pay for the phone iyswim.

so what can I do without the proof?.

Steffanoid Wed 20-Nov-13 22:13:05

all you need to do is ask your airtime provider for a document to confirm the handset they gave you, think of it more of a proof of ownership rather that popurchase HTH

Steffanoid Wed 20-Nov-13 22:22:30

oh and make sure it states the make and model and IMEI number and make sure its on letter headed paper from them or in an official email

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