I've had a rubbish experience with ordering from Oasis online. They messed up my deliveries and my refunds. I made a special journey to a store to return items and then they couldn't process the return so I had to go off and post it all back, waste of time.
Anyway the worst thing was when I looked for a number to call to talk to someone about it all, there is no number only an email. I spent ages having to type it all out. I even asked them why they don't have a phone no. but they wouldn't say.
Has anyone else found this utterly frustrating either with Oasis or anyone else? How can you offer proper customer service if your customers can't speak to you!
It's put me off ordering from them again online.
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Oasis customer service, bad experience
6 replies
Jemster · 16/03/2013 08:11
OP posts:
Fast ·
16/03/2013 10:21
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