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Mumsnet’s revised policy on advertising – our response to the Milupa thing

70 replies

JustineMumsnet · 25/08/2005 14:11

So, to paraphrase a famous Canadian, we?ve digested, ruminated and cogitated the thorny issue of formula advertising and we have amended our advertising policy as a result of the great debates that have raged on talk over the last little while (slightly before coming back from our travels as it turns out due to the very scary prospect of losing some much-valued, long term members). Thank you everyone for your contributions to the debate - it?s been truly educational.

We will not in future, as long as the ban on formula remains in place in this country, be accepting any ads for formula milk on mumsnet. This is not because we believe formula per se is wrong. We believe in mothers' right to choose what?s best for their families and there?s no doubt that in some cases formula milk is a lifesaver. Mumsnet is for all mums ? how or what they feed their kids is not relevant - but like everyone else we believe breast is best and we hope mums who wish to breastfeed get the very best support in their decision to enable them to do so.

In retrospect, though, we agree with the argument put forward by many of you that there is and will inevitably be something a bit underhand about formula milk advertising because by law these companies are not allowed directly to promote their products. We would rather mumsnet were not associated with misleading advertising and we should no doubt have realised this in advance. So apologies for being a bit dim.

In the case of the Milupa campaign in particular we are committed to running a further advertorial on our talk boards over the next couple of months. Some have questioned the legality of these ads ? obviously if they?re not legal (which we are checking - contrary to some suggestions, none of us at mumsnet hq has any legal training!) we will not run them. We will be clearly highlighting that this talk ad and the one on the home page are advertisements not editorial. (As an aside we have decided to do this with all future home page ads ? many thanks for the suggestion from members to do this.) After this campaign has finished we will not accept any advertising for formula milk.

We know some of you have been angered by the fact that we took this campaign in the first place and we wanted to explain a little bit about our motivations. It wasn?t a decision we took lightly, though as many of you have enlightened us over the last week or so, it wasn?t perhaps a great one. We went through the pragmatic arguments that lots of members have made on the site ? we didn?t think it would influence mumsnetters to formula feed as opposed to breastfeed, the ads themselves weren?t saying that formula milk is equal to or better than breastmilk, we specifically disallowed all mentions of mumsnet is sponsored by or working with, and of course the ads raised much needed revenue.

Mumsnet is run on a shoestring. To give you an idea, for those of you who haven?t downloaded our accounts , the four of us who?ve worked on it pretty much from the beginning did not earn anything at all for the first four years. This year is the first year any of us will have to pay tax and then only just! We have ploughed quite a lot in to mumsnet in terms of money, time and effort over the last five years. Yes we are a business in the sense we?re a limited company but any other business would have been shut down quite a while ago because usually you can?t get folks to work for free. Surprisingly mumsnet does take up a lot of time (what do we do you wonder...) We have a couple of part-time techs, three folks on three days a week and one pretty much full-time (not to mention weekends). Plus a lot of fab volunteers (like our competition and webguide managers, and of course our moderators) whom one day it would be nice to remunerate. We are not going to be able to do that on voluntary subscription alone; to give you some perspective subs have raised about £12k since they were introduced, that?s roughly the same as a three-month Milupa campaign. That?s not to say we aren?t enormously grateful to those who?ve voluntarily subscribed. We think it?s an amazingly generous act to contribute and get nothing extra in return ? and that community spirit and generosity has been instrumental in motivating us to keep going. That and, of course, people?s enormous generosity in terms of time and help offered on our discussion boards.

We gave up hope of luxury yachts a long time ago but we?d like one day to earn a market-related salary for our efforts so we can cover our childcare costs and keep our other halves off our backs and we?d love to be able to pay our volunteers something too. And we?d like to do all that without asking any of you to contribute subs. (Anyway enough of that ? violins back in their cases.)

The truth is we do have to accept advertising but the position we?ve arrived at from this episode is that we want mumsnet to accept ethical advertising only. (If it takes us a bit longer to keep our worse halves happy so be it ? they?re used to being kept waiting ) Thanks to everyone for helping us to arrive at this position. We will admit to floundering a little on this issue. Please be assured that any future straying from the path of righteousness will not indicate a change in policy, but merely result from gross incompetence . We know you?ll act as watchdogs in future and for that we are genuinely grateful. If you?ve any further thoughts or suggestions please do go ahead and post them here.

Many thanks,

Justine, Carrie, Rachel, JJ and Steve.

OP posts:
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lunavix · 25/08/2005 14:15

Thanks for clearing this up guys, I for one respect your position in it.

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beetroot · 25/08/2005 14:16

This reply has been deleted

Message withdrawn

Hausfrau · 25/08/2005 14:16

This reply has been deleted

Message withdrawn at poster's request.

lemonice · 25/08/2005 14:17

I've no doubt you all got headaches grinding that out, well done. You must have had a tough couple of days.

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Cam · 25/08/2005 14:18

Justine, Carrie, Rachel, JJ and Steve,

You are all lovely people.

I haven't joined in any of the debates on this issue but I want to say I know where you're coming from.

Love Cam xxxxxxxxxxxxxx

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oliveoil · 25/08/2005 14:18

Bet you all have headaches, I know I have from thudding my head on my desk at the number of threads going on and on and on and on.

I will draw a line under it for you.

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aloha · 25/08/2005 14:19

You are fantastic people, you really are. Feel quite humbled by it all.

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Twiglett · 25/08/2005 14:20

You may find the phrase 'advertisement promotion' used as a header and a footer to any such link to be useful. You can even use those stars the blighters round here use as call-outs {you know who you are)

Can I just mention that I for one would be happy if you guys became millionaires as a result of mumsnet. I feel very uncomfortable that people would scrutinise your accounts and then feel justified in commenting on them. Here's to the first million anyway ..

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JoolsToo · 25/08/2005 14:20

Amen - now can we all go back to the normal?

anyone want to start a 'cat' thread?

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Pruni · 25/08/2005 14:21

Message withdrawn

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snafu · 25/08/2005 14:22

Thank you, Justine, Carrie, Rachel, JJ & Steve.

Honesty, integrity and putting your millionaire lifestyles on hold as well - just for little ol' us?

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milkymouth · 25/08/2005 14:23

Hurrah! Hurrah! Hurrah! Hurrah!

My faith in MN has been restored.

Thank you for listening.

People power eh?

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hunkermunker · 25/08/2005 14:23
Grin
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Tommy · 25/08/2005 14:23

thank you, thank you, thank you!

Haven't joined in any of these threads but did wonder if you were going to respond.

Hope we're all back friends again now

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snafu · 25/08/2005 14:24

Oh hunker, you sneaky old munker, you

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JoolsToo · 25/08/2005 14:24

hunkermilky
munkermouth

come on own up!

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Kayleigh · 25/08/2005 14:26

A good decision from Mumsnet HQ. Thank you.

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hunkermunker · 25/08/2005 14:26

Not me. I haven't posted since "Bye all." on the thread after Carrie's post. Whichever thread that was!

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JoolsToo · 25/08/2005 14:27

am crap at the namechangers but I'm sure it's you! you couldn't stop yourself

maybe moondog though Confused

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hunkermunker · 25/08/2005 14:28

JT, really not.

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Blu · 25/08/2005 14:28

Thank you, MN Team, I feel very very happy with that excellent response.
May your yacht be on the horizon.

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MarsLady · 25/08/2005 14:28

well done you lot. Will make sure I'm fully subscribed up.

I think that you all do a fab job and I'm glad that you created this site.

Should your millionaire status come upon you suddenly... remember.... you have my details so don't address the cheque MarsLady lol

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batters · 25/08/2005 14:32

This reply has been deleted

Message withdrawn at poster's request.

Ladymuck · 25/08/2005 14:33

Thanks for coming to this decision, especially as if must have interrupted your travels!

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hunkermunker · 25/08/2005 14:35

Just realised I've not actually written anything other than about this.

I am really pleased that MN have revised their policy. Thank you very much. I hope it's not too late as regards Tiktok. It may just be she can't come back until the Milupa ad's off the site - I hope that is the worst case scenario.

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