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Pushchairs

Have you ever had to claim for damage to a pushchair from a courier?

4 replies

jigglypiggy · 12/05/2010 19:39

If so how long did it take to get sorted?

Have a claim ongoing at the moment and they have stated it could take 30 days or more to resolve!

I have submitted photos etc but the booking company is waiting for the actual courier to respond - any tips on how to hurry them up?

Am i just being impatient?

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faddle · 12/05/2010 20:08

if its DHL dont waste your time, they will sort it eventually, but takes about a month.
Sorry!

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jigglypiggy · 12/05/2010 20:49

How did you guess it was DHL?! Its just a tad frustrating that they stress the urgency of you supplying information but then don't do it themselves.

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faddle · 13/05/2010 12:43

DHL = Drop, it Hide it, Lose it.
Not as bad as parcelfarce though.........

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jigglypiggy · 13/05/2010 18:36

LOL

wonders if they are all as bad as each other?!

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