Hi.
I bought a silver cross pop buggy for my DS in Dec 08, it is very rarely used as I tend to use my big pram, so at the very most 2 times per week for very very short journeys.
I noticed today that at the safety harness, a piece of the plastic has broken clean off making the harness unsafe as it can be loosened off at clip point with a mere touch. I havent used buggy in over a week so who knows when it happened. (will upload photo to profile)
I do take really good care of it and make sure that the straps are at a comfortable level for my DS so there is never any "strain" on them.
It was bought from Kiddicare.
What are my chances of a repair(whole buggy would need to be sent back as strap is fitted to body of buggy) or a replacement? Not quite sure what my rights are and have heard that Kiddicare can be a nightmare to deal with at times.
TIA for advice given
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X posted in chat. re faulty pushchair, advice appreciated.
4 replies
glasgowlass · 23/10/2009 09:51
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