Did you know that 7% of communication is through Words, 38% through Tonality and 55% through Physiology (Body Language).
I knew these statistics already, but I was reminded of them earlier this week when I was on a course and thought they were relevant to Mumsnet and Internet discussions.
They just serve to emphasise how important it is to try to get some "Tonality" into what we're saying - which is why some of us using the and the faces, and why sometimes discussions get quite heated when it was no-one's deliberate intention to insult or upset. Without the tone of voice and the body language to reinforce what we're saying, what we write can easily be mis-interpreted - so we need to be extra careful about picking our words.
I thought this would be an interesting topic for discussion - and hope it doesn't get too heated!
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How we communicate
25 replies
JanZ · 21/02/2002 10:59
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25/02/2002 14:14
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