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So, mumsnet, did we ever get a response from Flora regarding the missing vouchers?

6 replies

LackaDAISYcal · 14/03/2014 20:30

I'm not the only one who never received their voucher following the initial thread. Really diappointed with the response from MN "we'll find out and get back to you" leading to no response, and even more disappointed thet Flora CBA to even apologose for what seems to be a bit of a PR cock up on their behalf.

If I were their PR company, I would be sending out tokens, vouchers, money offs. But, they obviously don't give a shit.

Ah well, won't be adding Flora to my shopping basket any time soon Angry

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MummyBtothree · 14/03/2014 20:47

Hi, eventually got my voucher, something like over four months too late!!!. Did you never receive yours?? must admit, its completely put me off flora. I would expect them to be sending us goody bags or something...at least!.

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LackaDAISYcal · 14/03/2014 21:11

Nope, nothing. Not even a proper response from MN/Flora, other than "some more are being printed and should be with you shortly"
That was in January Hmm

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RebeccaMumsnet · 14/03/2014 23:54

Hi Daisy,

Really sorry to hear this. We have forwarded this over to the insight team who will take a look - please do PM me on Monday if you don't hear anything and we will chase again.

Apologies that we can't do much right now but we will speak with the folks dealing with this on Monday - it could well be all in hand but we didn't want you to go all weekend thinking that we aren't concerned.

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AnnMumsnet · 15/03/2014 09:24

hi - LackaDAISYcal - sorry you're a a bit p-ed off about this - will ensure someone on the project gets back to you on Monday.

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LackaDAISYcal · 16/03/2014 15:47

Thanks :)

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AngelieMumsnet · 17/03/2014 10:17

Hi LackaDAISYcal, sorry about this - I've just sent you an email.

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