- How do you find the signal coverage? Is it reliable? Have you had any issues with this?
I have had no problems with coverage , been fine for texts and calls and always been showing 4 or 5 bars. Had a work trip and had to travel 120 miles away -signal for texting, internet service all good and although it was a bit patchier in the car (I wasn't driving) for internet access still managed to access emails and web pages.
- How has your family been using the service? i.e. is it you or your DC/DP who has the handset? How useful have you/they found the Mobile by Sainsbury's service?
I have been using the handset -It is a Samsung Galaxy Y and is a really nice little phone. I am however planning to pass it on to DS who is one of the last of his friends not to have a phone -He will be really pleased and it will be great for keeping in touch so I know where he is when he is out and about after school or at football practice.
- Do you think that the Nectar offer of double points on all of your shopping for 30 days each time you purchase a bundle makes the service more desirable or not?
Not overly as I don't normally food shop in Sainsbury's regularly as we have other big stores which are local , our nearest Sainsbury's is 13 miles away. I do pop in now and again for things though .
I did the same as everyone else sadly and topped up the phone and added the bundle then added my nectar card so I won't really benefit this time.
- How have you found the Mobile by Sainsbury's customer care?
I haven't had to call the customer care line , I found the booklet that came with the phone straightforward to follow and the set up very easy so have been happy with it. The customer care texts were handy although I am not sure how long they go on for as they could become annoying.
- If it came up in conversation, would you recommend this network to your friends or not?
Yes I think I would, coverage has been good and I think the bundles are good and Pay as you Go is an attractive option for my ds so I have control over his phone use. I liked emergency £1 call option thing too as I think that is reassuring to know my child has access that if need be.
- Bearing in mind that the bundle of 200 minutes/unlimited texts/250 MB data costs £10, do you think that the service is good value for money or not?
I think that the bundles are good value , I would definitely use the £10 bundle for DS as I would imagine he would be using texts quite frequently and probably the £20 for myself to get more MB data if I planned to continue use of the phone. It seems a straightforward system and easy to understand so thumbs up from me!