housing benefit argggggggggggggh

[almostanangel]

i recieved a letter from the benefits office telling me my houing benefit is suspended due to me moving! i havent moved!!
so i now cant pay my rent...had to send two recent bills as proof of me being here and they said it could take up to a month to sort out ,,has anyone else had this happen?

[almostanangel]

bump anyone?

[MarsLady]

I would imagine that the best thing you can do is phone them babe! If the person that you get through to can't help tell them to put you through to someone who can. Keep going till you get to that person. Hope you get it sorted.

[mumandlovingit]

are you a council tenant or private tenant? if you are council then they will have to wait for their money.just keep any letters received and show them to your council office if they start sending you letters about rent not recieved.if you are a private tenant then i'd contact the landlord asap and explain the situation as they normally get a letter saying the benefit has been stopped.they will probably get a bit funny about it but it wasnt your mistake and they cant throw you out because of it as far as im aware and normally if you contact the housing after a couple of weeks and tell them you're getting hassle over it, they will quicken things up for you.
im assuming they pay all your rent? if you have to pay top up etc then just continue paying the amount you normally pay.
dont let it stress you too much.its happened to me a few times for different stupid reasons and will resolve itself in the end.noone can throw you out of your house, there's procedures they have to follow and they take time!
good luck

[almostanangel]

thanks hun,have contacted landlady i felt like crap ,she sad dont worry but i am a lot ,it a perfect house and i dont want to leave ,,,i tried getting through to over people bu they just said its being delt with ,,i am going to cut down to nothing on shopping etc when this is sorted and try to get a month in the bank so i dont have to feel like this if it hppens again
feel so guilty though as i wanted to take the children out in the hols will have to think of free outings ,,picnics etc.x

[nightowl]

sympathy and lots of. the benefits office are high up on my list of idiots, also including inland revenue and csa. there's just no limits to the mistakes they can make. i nearly got thrown out once too because of them.

[mumandlovingit]

dont make yourself short of cash and make your children go without.its the housing benefit people's fault and its up to them to pay your landlord, not you.carry on as normal and just keep trying every couple of days to get hold of them and see what's happening.i found it good to sit my backside dow in their waiting area and when i eventually got through to see them with my two crying, bored children they had to listen!! and they had to sort it!! tell them that you're hapy for them to discuss the claim with your landlord and then get the landord to contact them.
seriously, dont make yourself and children go without.landlords are used to this type of thing.each time someone puts in a claim for housing at one of their properties they have to wait a few weeks before getting paid, its part of being a landlord, they know things go wrong at times and a good landlord wont take it out on you and your children.

[almostanangel]

the landlord is my old neighbour its the first house thsy have rented i dont want to anoy them ,she is so nice gave me thing when i moved in as i left with hardly anything,,they said its data thing!! i have no idea and they said they wont tell me
how the hell can i stop it happening if they dont tell me,,all i wanted to know is that its not just me its happened to others