I was working this morning - DH was in to oversee a cleaning company I'd called in to clean windows and fascia front and back and to do a deep single oven clean, including hob and extractor fan.
DH signed off as work complete and paid by cheque.
Came home to find rubber seal in oven broken, hob and extractor untouched ie work that was paid for not completed.
Phoned company and expecting call back.
If they don't send their chaps round to put these things right - do I stop the cheque (repercussions?); challenge through Checkatrade (where I found them - but have been told it's a bit of a closed shop); or what? Worry that as DH signed without checking the work, we may not have much of a leg to stand on. Thanks for any advice.
Please or to access all these features
Please
or
to access all these features
Mumsnet has not checked the qualifications of anyone posting here. If you have any legal concerns we suggest you consult a solicitor.
Legal matters
Consumer rights question - cleaning company
3 replies
Eleanor02 · 20/08/2014 16:01
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.