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Legal matters

HELP PLEASE

2 replies

ilovemulberry · 11/07/2013 13:55

I bought an armchair from DFS on Saturday (ex display) it was delivered today and has a rip on the underneath which I couldn't see and also watermarks all round the bottom of it- I'm 7.5 months pregnant so I couldn't exactly bend down to examine the chair, I assumed they would tell me any obvious problems. I called today and told them about, i just want it gone, im so stressed about it. I even offered to pay for the dlievery charge again for them to get it, instead they have offered to send an re-upholsterer over on monday to look, I'm still working, i took time off today and i cant take more time off. Do i have a seven day cooling off period?

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Collaborate · 11/07/2013 13:59

I would imagine it would depend on whether it's in the same state it was in when you saw it on display, but not an expert, so...

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ilovemulberry · 11/07/2013 14:10

I couldn't see the underneath of the chair to check and I couldn't lift it to look.

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