I had a car crash, do I have to use the solicitors my insurance company appointed?

[Fluffycloudland77]

They seem a bit rubbish from what the reviews on the internet say.

DH thinks his ex used them years ago and has misgivings.

Thank you.

[wishiwasonholiday]

Not sure as me and dp used some who were rubbish who were appointed by insurers and we have since used a different solicitors for the same crash who have been much better ( for something they forgot about) worth asking if you can change.

[emsyj]

Ring the insurers and ask them. They probably have a panel and might refer you to another firm on the panel.

Years ago I used to do insured claims (not motor claims or PI) and the insurer would allow claimants to use a solicitor of their choice provided that solicitor accepted their fee structure.

[Fluffycloudland77]

I see. I really dont need anymore trauma right now.

[emsyj]

Well you only need to make one call to the insurer - they'll have been asked this question before and should be able to give you immediate advice on changing solicitors.

[whiteFoster]

You don't have to use the solicitors in your insurance company if you have paid the extra for legal expenses for your insurance. Normally it has £50,000 thrashold.