Hello all
I'm posting this on behalf of my father. He's just moved house from London to Kent.
He paid a removal company to come and pack for him and then transport his things to Kent. Before this happened an estimator came round and gave him a price based on how much stuff he had in his house. He agreed to this price.
Today, they have come to pack up his things and discovered that the estimator has got it very wrong. They couldn't fit everything in their van so had to pack up what they could and then transport it to Kent and go back. They came back with the second load and demanded that he pay an extra £300 cash or they would not give him his things. He doesn't have the money available - he doesn't get paid until the end of the month - so they took his things away and have put them in storage until he can pay. They are also charging him for this storage. His TV, and his and my stepmother's clothes are in there as well as other things (he didn't tell me everything that was in there).
Is this legal? Can he take any action against them? Surely they shouldn't be able to hold his things hostage until he pays?
Any advice would be much appreciated.
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Removal Company Problem
7 replies
AfternoonDelight · 19/11/2011 21:10
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