I'd really appreciate some advice if possible. Many thanks in advance.
We bought a washing machine 8 years ago and took out a service agreement (i know I know!!). And for reasons I could never understand DH never got round to cancelling it (well I know why but that's a different thread!). It's broken down on average 1x a year and everytime we ring indesit they send a guy out to sort it. It almost never gets repaired in one go. Anyway it's happened again and this time its been over 2 weeks. They say that 2 of the 3 parts have arrived and they're waiting for the third.
According to the service agreement they say they'll try and get it repaired in 6 weeks ??!! Of course we've been bothering friends with loads of washing. :(
Do I have any right to ring and tell them off (since it's broken every year...) or should I just cave and buy a new machine off my own back? If I do the latter what do I do if they come back with the parts? I have no space to store 2 machines! Can I sell the new motor that they left behind on eBay to raise funds for a new machine?? :D
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Advice needed re service agreement for washing machine
3 replies
drcrab · 24/08/2011 22:57
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