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Do you own a potentially dangerous Bosch dishwasher?

31 replies

KristinaM · 15/03/2013 23:10

A batch of 632,000 sold between 1999 and 2005 has a fault which, in some circumstances, can cause fire.

A product alert was issued in July 2011, yet today ITV News is reporting that 478,940 remain unaccounted for.

That means only around 25% of the dishwashers have been traced, despite the voluntary efforts of Bosch. The firm placed adverts, sent 850,000 letters and phoned 140,000 customers.

They can repair faulty washers for free, taking about an hour. You can check the serial number of your own appliance here


www.itv.com/news/2013-03-15/a-million-potentially-unsafe-electricals-could-be-in-uk-homes/

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Bearandcub · 15/03/2013 23:39

Ooh will get MIL to check in the morning.

How kind to share, thank you.

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PuggyMum · 15/03/2013 23:42

We have 2! One that we use and one in the garage as mil donated it as she had a new kitchen.
We've had ours seen to by Bosch. Fairly quick as I recall. We only knew as mil told us as ours was in the house when we bought it.

Great to highlight op!

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louisianablue2000 · 15/03/2013 23:50

Just checked, thankfully not in an affected batch.

Details here: Bosch recall

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edam · 16/03/2013 00:24

I'm quite glad my Bosch dishwasher broke down now...

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ReneandGeorgetteMagritte · 16/03/2013 00:29

we have one of these- they sent someone out the next day to do a very quick change of the problem part.

that's a lot still unaccounted for...

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KristinaM · 16/03/2013 11:26

Good to know that they come out quickly to fix it

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KristinaM · 16/03/2013 20:46

.

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Lucyellensmum95 · 16/03/2013 20:54

Gosh - mine is just outside the batch numbers, scary especially as i have fixed it myself a few times Blush

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AMumInScotland · 16/03/2013 21:00

I'll have a look in a minute - it's running at the moment and the info is on the inside somewhere...

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MrsKwazii · 21/03/2013 14:47

Just bumping this as I've got a dishwasher in the potentially faulty range and have just given Bosch a call - a friend told me she'd seen it on the news and to check my machine out. Good job she did! Have the (free) engineer booked for next week, the repair should only take an hour apparently.

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MrsKwazii · 21/03/2013 19:31

Bumping again for the evening crowd - and to add, I've been told by Bosch that I can carry on using the dishwasher as long as I'm around while it's in use. They warned me not to put it on and go out, or go to bed.

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AngiBolen · 21/03/2013 19:33

I got the letter, and mine is OK, apparently.

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MrsKwazii · 21/03/2013 21:34

No letter here as we were given our dishwasher by a relative when they redid their kitchen. Don't know if they got a letter, but we may not have found out otherwise. Rather worrying.

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Ponders · 21/03/2013 21:42

thanks for the heads-up, OP - just checked mine & it's got a slightly higher serial number so assume it's ok? Confused

dishwashers have always been a bit iffy, because the wires have to pass through the place where the door is hinged, so they get squashed on a regular basis...

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ChasingSquirrels · 21/03/2013 21:44

my friend had a kitchen fire caused by a faulty dishwasher about 6 weeks ago, my mum mentioned this Bosch fault today - no idea if friend's was a Bosch, but the fire was pretty bad.

I would urge anyone who had a Bosch to check out the serial no's.

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23balloons · 21/03/2013 22:39

Thank you for this. I have a Bosch but can't find the serial number. I don't have a sticker but will call anyway.

Pls keep bumping!

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Bunbaker · 21/03/2013 22:47

Thank you so much for highlighting this. Ours falls within the range being recalled. Will contact Bosch tomorrow.

Mumsnet is brilliant!

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LondonNinja · 21/03/2013 22:51

Bloody hell. I am in that dodgy batch. Thank you so much. Thanks

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Ponders · 21/03/2013 22:52

23balloons, on mine the serial no etc is printed, very faintly, just inside the top of the door when you open it - there's a Calgon (or something) sticker on the L, & a service phone number sticker on the R, & in between are the model details (you have to get the light at the right angle)

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LondonNinja · 21/03/2013 22:56

Yes, it's tricky to see. Mine was towards the left, near to where the smooth metal edges curve at 90 degrees (near to you as opposed to near to the inside of the machine).

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LondonNinja · 21/03/2013 23:00
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KristinaM · 21/03/2013 23:26

Bump

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BertieBotts · 21/03/2013 23:29

Oh god, really Ponders? Shock Mine is ancient - not Bosch, though. I got it from Ebay and it looked like it had been sat in someone's garage for years when we got it.

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Welovegrapes · 22/03/2013 00:02

This reply has been deleted

Message withdrawn at poster's request.

KristinaM · 22/03/2013 13:54

Bunbaker and LondonNinja -how did you get on? Are they coming out to fix your dishwashers?

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