I have been told today that whilst Cargo have the most important and expensive parts of my order of furniture for a nursery (baby due in 10 days) they will not deliver as they are waiting for two smaller units which have been delayed. They also told me that this would delay delivery until mid April.
I sought to find every solution with their customer services rep. Receive delivery of part of the order, cancel and order just those bits they have in stock, pay an additional delivery charge or pay in full in cash. All to no avail. I was told that their hands are tied and there is nothing they can do to help. If I cancel, the units will go to someone else who has been waiting less time so I can't reorder them.
Very fed up.
Please or to access all these features
Please
or
to access all these features
Home decoration
Cargo homeshop
1 reply
Netguru · 28/03/2014 17:22
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.