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moved to f/t work - they have stuffed up my salary and are telling me i have to wait another month...

30 replies

bossykate · 13/02/2004 15:30

hi everyone

i recently moved from "part-time" (30hrs, believe me there's nothing particularly "part-time" about that)to full-time work. this was supposed to be reflected in my pay this month, which i received today. they have stuffed it up and are telling me they can't correct the mistake until next month. is it worth making a fuss about this? i'm tempted to tell them i will be working my old contract until they pay me for the work i'm doing now.

what do you wise mumsnetters think?

thanks in advance

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pamina3 · 13/02/2004 15:32

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WedgiesMum · 13/02/2004 15:44

Most employers should be able to arrange for a cheque to cover the difference for this month and ensure that it is reflected in next months salary run. I would kick up a fuss if I was you - if you have put in the hours you are entitled to the pay, and agree with pamina if they hold onto your money for a month you should be entitled to the interest you would have earned on that amount. I mean they'd soon ask for the money back if they overpaid you wouldn't they????

marialuisa · 13/02/2004 15:52

Kick up a fuss. They should be able to issue a cheque immediately.

turnupthebass · 13/02/2004 16:21

Definitely - they should advance you approximately the net amount you are owed and show it in next months payslip.

DSW · 13/02/2004 16:45

Bossykate - in theory if they don't pay you what you are owed - they are beaking the law - its called something like "with holding of funds" It is also unacceptable to expect you to wait till next month for what is owed - I would definatley make a fuss and ask for the money in the form of a cheque like some others have said. What would they do if they had forgotten to pay you all together - would they still say wait till next month - I think not!! You are intitled to what is rightfully yours. Good Luck!!

DSW · 13/02/2004 16:46

I mean "breaking" the law

Epigirl · 13/02/2004 17:05

Having worked in HR for many years we occasionally made a mistake with pay and either issued a cheque or, more commonly, made a BACS transfer which went through within a couple of days (I believe that same day transfers are also sometimes possible). It cost the company to do that but we paid since it was our mistake in the first place. On one occasion at my last Comapny I actually rectified a mistake by paying someone a grand in cash!! HTH.

bossykate · 13/02/2004 21:05

thank you, everyone, i will follow this up on monday. it is the attitude of those concerned which is pissing me off more than anything - an apology was obviously far too much to ask.

thanks

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bossykate · 13/02/2004 21:06

btw, pamina, i have asked them about interest as you suggested - deadly silence.

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WideWebWitch · 13/02/2004 22:00

Agree with everyone - their mistake, they should put it right, pronto AND apologise. But even if you don't get that they should definitely pay. Definitely.

Ailsa · 13/02/2004 22:33

Also get them to refund any bank charges as well as interest. I had to do this as my employers paid my wages into someone else's bank account. Apparently there are 2 of us with the same surname and initials, the other person changed their bank account, but the payroll section put her bank account details on my records. I always check my bank account on pay day now, previously I didn't because in 13 years nothing had ever gone wrong, my employers ended up paying over £100 in charges.

Ailsa · 13/02/2004 22:35

Epigirl mentioned same day transfers, my employer didn't do this in my case so it took 3 working days to reach my account. Same day transfers are called CHAPS I think, and yes the bank does charge for these (the employers that is).

Lisa78 · 13/02/2004 22:37

And from the other side....

Sorry bossykate, but I have this happen from time to time and we rarely make an additional payment - it has to be a substantial proportion of your salary. Legally, employers are required to give you a payslip on or before due date, but salary and / or overtime has to be within a "reasonable" time
Chq and cash payments are problematic cos they bugger up tax and NI - and also cost quite a bit to pay out, the only cost efficient way is to run the payroll thru BACS. Once the payroll has been run, its bloody expensive to pay someone extra

That said, I do sympathise, but I don't fancy your chances of getting any dosh till next payday

And for Gods sake, don't drop your hours or restrict your work - you will be in breach of contract!

bossykate · 13/02/2004 22:52

like i said, lisa, it is the "tough s**t" attitude from payroll and hr which is annoying me more than the cash tbh. i'm sure none of the staff in payroll and hr would want to be doing a f/t job for p/t money - and neither do i.

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bossykate · 13/02/2004 22:54

although i have been so s***g unproductive and unmotivated this week, maybe i'd better not make a fuss after all!

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Lisa78 · 13/02/2004 22:55

Ask your manager to complain to the head of payroll - I wouldn't stand for that type of response. IMO, they should apologise, explain how the error occurred, how they will rectify it and why it can't be done as an additional payment - I do know how you feel BK. I have had to tell people they have to wait 4 weeks before now (I'm in finance, tho not payroll thank god!) and I have had it happen to me too - though on that occasion, I was about £1000 down, so they did do an additional payment!

WideWebWitch · 14/02/2004 00:11

Lisa78, eer, bk's pay could easily be £1k (or more) down too! (sorry, not being confrontational, just pointing it out) I still think they should pay up pronto. bk, I bet the only person who knows you've been unproductive is you!

Lisa78 · 14/02/2004 00:12

Sorry WWW, am being a bit dense - not following you????

AussieSim · 14/02/2004 02:49

From a HR perspective, I am not surprised they tried on the 'you'll have to wait till next month' response, but if you insist then they should correct it asap, regardless of inconveniences and costs - stick to your guns - I'm sure your boss wouldn't understand the payroll department's attitude either so it may be worthwhile getting him/her involved if you meet further resistance.

tigermoth · 14/02/2004 08:19

Witholding your pay like this sounds very wrong to me. Surely your company have other funds they can divert your way, without having to go through the payroll system, if this is so difficult? Don't they have an entertainment budget, for instance?

Batters · 14/02/2004 11:24

This reply has been deleted

Message withdrawn at poster's request.

sis · 14/02/2004 20:26

I think your best bet is to go in with a sob story about how you really NEED the money - it is one on the main reasons why you moved to full time hours and if they don't pay up you will be in real financial difficulties. I think you have said before on Mumsnet that you are the main earner in the family, so you may want to mention that too and of course how you really don't need the stress this is causing at this stage of the pregancy. HTH and you get the money straight away!

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Lisa78 · 14/02/2004 22:34

Lordy sis, wouldn't want to underpay you

sis · 15/02/2004 15:58

Lisa 78,I think my employers would agree with you

bossykate · 16/02/2004 17:55

thank you, everyone

everyone's been so kind, i'm cringing slightly, but i think i'm just going to let this one lie. we are not desperate for the cash, having been living on the reduced amount for nearly 2 years, it really is the principle and the attitude as i said.

thanks for your helpful comments.

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