Our highest ever speed is 6-7 mbps, so not great, but enough for Mac, iPad, iPlayer all to function just about.
At the moment, using an "independent" speed checker, we are achieving 1.4mbps and I have my router and my Mac directly connected via Ethernet.
On BT's speed checker, they tell me that I am receiving 6.8mbps to my house, but that my device (my Mac) is only achieving the same 1.4 mentioned above. If my router is hard wired to my Mac, and all wireless and other devices are turned off, how can 6.89 apparently going to my router, suddenly drop to 1.4 on my hard wired Mac? BTW, when I run the test wirelessly, it is also 1.4mbps.
Is the first BT number the "optimum" number, ie. what they usually supply as opposed to what they are actually supplying today, right now?
We have had recent phone outage problems, but all resolved and according to BT they are now supplying the maximum to my router they are currently able, but I can't get that to work on my device. They usually blame customer's equipment but as I am hardwired to their router, I don't see how my equipment can be at fault.
Before I log a fault with BT, I thought I'd run this past you clever lot! Thanks.
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23 replies
AnonymousBird · 17/12/2013 11:10
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