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Google chrome - aargh! Where's it gone?

7 replies

minxthemanx · 17/10/2013 18:41

Having a nightmare day with the laptop - i put google chrome on it ages ago and it's worked really well. Recently I've ended up with a new homepage - mysafesearch.com or something, which I don't want. So I read up about how to get rid of it - needed to go into Google chrome account and manage add ons. Couldn't remember password for google chrome account, and after several attempts gave up - thought it would be clever to uninstall google chrome, then reinstall it. That's what I've done - new email address, password etc - it said it had downloaded and installed, all I had to do was go on Start and find it - but there's no sign!! I've looked in programs, can't find it. So am back to using very slow, rubbish internet explorer - any idea where I can find my google chrome? Shall I just download it yet again? Driving me nuts.

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minxthemanx · 17/10/2013 18:57

Right. I now have google chrome back, but still have the bldy mysafesearch thing.......grrr...........

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minxthemanx · 17/10/2013 19:06

Sorry it's called startmysearch dial or something, driving me mad. Must be a way to get rid of it.

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DoctorTwo · 17/10/2013 19:14

I can't find anything specific to this on Startpage (trying to give up the googles) but try running Spybot or MBAM, then the best tool on the net, Ccleaner.

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DoctorTwo · 17/10/2013 19:18

Spent too long looking for stuff, try this

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PersonalClown · 17/10/2013 19:21

If it's something that's added itself then you need to remove it from add ons/extensions, reset your search engine preference and the 'On startup' pages.

All are found in the settings page of Chrome.

I spent ages trying to get rid of something that changed all Dp's pages/links.

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widowerbutok · 17/10/2013 20:27

Looked on youtube and found this:

Sorry about the music, but about half way through, it shows you what to do for Chrome.

Hope this helps, and best of luck

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minxthemanx · 20/10/2013 08:23

Thanks ladies, have spent aeons trying to remove mystart up searchdial or whatever it's bldy called, to no avail. Have deleted it from search engines, done everything I can find, but still it hangs on..... grr giving up now.