I would like to switch phone+broadband supplier from BT (~£40/month) and I started looking for better deals. However it seems that there are no substantially better offers available in the area where I live.
Admittedly I live in rural Scotland but my friend who lives less than 2 miles away is on a cheap TalkTalk deal and so are friends who live 3 miles away in the other direction, it's not like there are no cheaper services available at all close by. Some companies, like TalkTalk, don't offer services at all at my postcode and other, like Sky and plusnet only offer deals which are pretty much the same price as BT. The Plusnet customer adviser I talked to says that the rates are set by Ofcom for individual exchanges and that we were just unlucky.
Is there anything that can be done about this? Can I petition Ofcom and would they actually care? There are about 60-70 households on this exchange. Has anyone challenged unfair broadband rates before and can advice on how to go about it? Any suggestions would be appreciated.
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Is there anything that can be done about high broadband rates?
7 replies
Gracelo · 31/01/2013 10:59
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