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Can you get capped mobile phone contracts?

20 replies

Lottie4 · 28/08/2012 20:36

As the heading asks, can you get capped mobile phone contracts? Looking at getting a mobile phone for my daughter on contract and don't want to risk a heavy bill at the end of the month for extras, so a capped contract would be great.

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NorthernGobshite · 28/08/2012 21:16

I am fairly sure all providers do it if you request an amount to cap it at. Ring some?

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Myliferocks · 28/08/2012 21:23

My DD has a contract with Vodafone. It includes minutes and texts but not Internet. One month she added £30 extra to her bill by going on the Internet. The contract is in my OH's name and he rang Vodafone and they stopped the Internet.
She has unlimited texts so that's not a problem.
She only as 300 minutes but getting her to call people is like pulling teeth.
Everything is arranged by either text or FB ( DD is 16 ).

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VivaLeBeaver · 28/08/2012 21:24

T mobile do, or certainly used to.

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Lottie4 · 29/08/2012 09:15

Thanks for your replies. I will look into TMobile and Vodaphone. We've already asked at a phone shop and were told no one did a cap, but I guess what they mean is they can't supply anything with a cap!

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slartybartfast · 29/08/2012 09:17

tesco does, which is why i bought ds iphone from them. i had other stores saying same story, that it is not possible to cap. but they Lied. it is!

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DeeZaster · 29/08/2012 09:25

I have also got a capped contract for Dd from tesco and have had no problems with it, if they run out of texts/mins they can top up as payg.

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OneOfMyTurnsComingOn · 29/08/2012 09:26

I think most will do it on your existing contract if you ring and ask them.

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NetworkGuy · 29/08/2012 10:33

Certainly one network (piggyback firm) (presumably Tesco) was doing TV ads about capping contracts with example of parent paying for teens. Sorry, didn't take note of network, but if other networks had been doing this, many of the past horror stories on consumer shows would not have been made.

If others are offering this, they've made very little noise about it (cynics may say it is in their interest to sting parents as much as possible). Of course, offering it after the sting may be something the network does to keep the customer and regular money coming in, while gently smacking the customer and saying "if only you had asked for a cap much earlier" !

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Lovemy3kids · 29/08/2012 10:34

My DS1 has a capped contract with tesco....never had any problems with them :)

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jellybeans · 29/08/2012 10:37

My DD has a Tesco one also. Unlimited texts, loads of calls, blackberry services and internet. Never gone over obviously and never had any problem at all. It was the only one that did it when we looked.

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Lottie4 · 30/08/2012 14:24

Again, thanks for your replies. Looking at Tesco online, they certainly do capped contracts making it clear that if you reach the limit for minutes, texts are still available until their limit it used. Great finding this online, rather than having to phone the other companies. A good choice of phones as well. Thank you!

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slartybartfast · 30/08/2012 14:50

as long as you get tesco/O2 network?
we dont have very much signal, but DS doesnt mind Hmm

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ivykaty44 · 30/08/2012 15:01

yes with 3

I have mine capped and only once ran out of minutes

it is 15 per month and I get internet, 500 minutes and 1000 text. I called up and they put the limit on for me and I can't go over it or phone numbers abroad etc or 0800 or 0808 numbers

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NetworkGuy · 30/08/2012 15:20

for ivykaty44 think mine has gone from 15 to 16 recently but get 3000 text, 600 min (SIM 600 contract, no phone included).

Thanks for info on them capping + blocking.

Wish they didn't charge for text receipt advice (would prefer they deduct an extra text from allowance or do them free like Orange PAYG).

Hate that many networks charge for hearing voicemail. Have 10+ year old Virgin mobile number which still gets free voicemail. Three won't even let me turn off voicemail from phone!

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NetworkGuy · 30/08/2012 15:22

ooops - and unlimited internet on SIM 600

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ivykaty44 · 30/08/2012 23:17

I don't have voicemail as I got them to stop that before it started - so my phone just rings and rings, which is far better. Most people text so if they can't get me on the phone they can text me rather than try and leave an answer message.

I have had an increase tbh to cover a rise so it is 15 and a few pence now. I got the phone in witht he contract and am tied in for 2 years

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ivykaty44 · 30/08/2012 23:19
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tribpot · 30/08/2012 23:23

I've been a very happy Tesco Mobile customer for the last year - we get a staggering number of minutes and texts (far more than we ever use) for a tenner, but it can also be capped - and a separate cap on roaming as well. Plus clubcard points - bonzer.

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softsteady · 17/06/2013 23:31

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NetworkGuy · 20/06/2013 21:45

Since this has been dredged up (presumably by a spammer), it might be of interest to someone to know you can get a refurbished Blackberry with 100 minutes/ 5000 texts and internet (250 MB for £10/month, or unlimited for an extra 3 quid) from www.three-clearance.co.uk

Seeing as teenagers are keen to have the instant messaging etc, and Three cab cap the monthly cost (I have had them cancel international calls, international roaming, premium rate calls), so know my bill will always be a maximum of 13 pounds

{I was wanting it for unlimited data, and the Blackberry mobile was a bonus for me!}


Also, I found when I asked T-Mobile to apply a cap (I'd want it to be the regular price for my contract, ie 16 quid a month for the Full Monty), they said it may start at 75 quid and could not be manually adjusted. That was a bit of a let-down, but now I'm finding I get dropped calls and data connection is up and down like a yo-yo (hence my desire for Three unlimited data instead).

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