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got a letter from JCP about a customer compliance officer

(37 Posts)

By Tue 05-Aug-08 11:43:40 Add message | Report | Contact poster

Hey

I got this letter this morning saying

Dear miss smith

we need to see you to discuss a query that has arisen conserning your benefit. It is important that you are available, as it may affect your benefit. A customer compliance officer M. STEWART, will be calling n thursday 07/08/08 betweeen the times of 9.30 and 4.00. Please note we will not be able to state a specific time.

If you are unavailable please let us know as soon as you can before our visit, our telephone number is at the top of this letter. We will then re-arrange the visit.

It goes on to tell me what id i will need ..

Passport, driving licence, bills, rent agreement, bank statement bearing your name and address.

My driving licence still has my parents address on it, as does my bank statements.

Does anyone know what it means? Could be about?

I live with my 7mo son, i had a 6 month check in june, and the guy said that they had no record of my son living there.. but i handed his birth cert into them when he was born. The guy marked it down at the time and said they hadnt recieved anything..

If i have posted this in the wrong place, sorry, please let me know!

Holly.

Add message | Report | Contact poster By Fri 06-Nov-09 17:57:52

well compliance officer has been and gone it was just to check everything is still the same and that i am getting everything that i should be so if you get one of these letters dont panic like i did (wink)

Add message | Report | Contact poster By Thu 05-Nov-09 19:38:15

i got one of these letters as well and was to attend an interview i phoned to rearrange as im not well now shes coming to the house tomorrow can anyone tell me what its all about

Add message | Report | Contact poster By Wed 14-Oct-09 16:53:51

PLease HELP
I recieved a letter this morning saying ive to attend a meetin with a customer compliance officer..the letter reads
We are updating your details and need to see you to review the information we currently hold on your claim.There may have been changes you have not yet told us about. It is important you attend,if you do not it may affect your benefit..then asks for proove such as passport,utility bills etc
Has any one attended these meetings before and know exactly what there about.
Im a young single parent and have got myself into a bit of a panick
x

Add message | Report | Contact poster By Thu 07-Aug-08 21:58:10

How dod 2day go dowaditty?

Add message | Report | Contact poster By Thu 07-Aug-08 18:58:52

Maybe somebody is jealous that yuo have been able to keep an amicable relationship with the father of your ds hmm

Sad that somebody doesn't have better things to than spread gossip and not check thier facts. Have you go tany idea as to who it could be?

Maybe you need to suggest to your sister that she should be a bit more blatant about your relationship with him grin

.......... unless she looks like you! wink

Add message | Report | Contact poster By Thu 07-Aug-08 18:32:36

hey!

the guy came today, said that someone had called saying i was "socially accepted within the comunity as being in a relationship".
I told him basically that my xp collects ds and takes him then brings him back as i dont have a car and he lives 27 miles away blabla. he said that someone saw him carrying shopping bags into here. So i told him that he brings me bits and pieces for ds.
he said that he is happy with that. so hopefully all is well again!
I didnt need to go too far into detail about me and xps relationship, the man was friendly and could see i was upset by the whole thing. Ds was crying and being really crabby which was stressing me out even more. but he left saying that should be the last on the subject unless the person calls back!

Add message | Report | Contact poster By Thu 07-Aug-08 13:38:46

Hope it goes/went well and you managed to get it sorted out

Add message | Report | Contact poster By Tue 05-Aug-08 19:21:24

thank you all! Reading this over has made things a bit better! I am still so crapping it though! eep

Add message | Report | Contact poster By Tue 05-Aug-08 16:55:57

Please don't panic to much, I think that these checks are becoming more and more common, the fact that someone has made an allegation effectively means they have no choice but to send someone out. All they want is to see your circumstances and get an idea if there could be someone there.

As others have said, be really upfront and honest, tell them that your ex now has someone else, your sister (!) and that there is no relatioship between you apart from that of both being parents to your lo. Offer to let them have a look around. Don't mention the bread etc, just to be on safe side.

Don't panic!

Add message | Report | Contact poster By Tue 05-Aug-08 16:26:19

LOL no i dont, haha only girls underwear here lol.

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got a letter from JCP about a customer compliance officer