Was this the right thing to have done?

[Squirdle]

So briefly, I won some playmobil items from someone who lives about 3 miles from me and he agreed that it would be fine to collect and pay on collection. He sent and e-mail saying this and that could it be after the BH (5th May) as he was busy until then. I responded saying yes that was fine.

Since then I have sent numerous e-mails asking when would be convenient to collect and pay and he hasn't replied to any of them. I requested his telephone number last week, but the 2 times I have called there has been no answer.

He sells quite a lot and has had feedback as recently as today. So I have just sent this message....

'Hello,

I have sent numerous e-mails asking when would be convenient to collect the playmobil items I won on 3rd of May, but you haven't responded. It has now been 3 weeks since I won them and apart from the one e-mail you sent saying it would have to be collected after the Bank Holiday, I have not heard anything since. I have telephoned twice without any response. Please could you let me know when I could collect and pay for these items, or if indeed I can. I will give it a few more days and then I will be forced to report and leave negative feedback'

Is this e-mail ok, do you think? TBH I am getting a bit cheesed off about it. I can only assume that he wanted to make mony on the postage as it was quite high.

[lljkk]

Technically you are never suposed to refer to feedback in communiciations (except maybe to remind someone to leave fb). It sounds like a threat, and that's not the purpose of fb.

I would have said something about opening a formal dispute if he doesn't reply soon, instead. But all that said, I don't think it was a huge mistake to mention fb, coz obviously it may be the only redress/motivator you have.

sorry for typos, bouncy baby on lap!

[Squirdle]

I have been very polite in my previous e-mails (they are all through the e-bay wotsit (I am pretty new to e-bay though) and he has just ignored them. He has a couple of negatives due to non-communication. It's just really annoying as he seems to think it is not important. Maybe it is because I would only be paying him £3...I dunno!

BTW I'm not threatening

[Washersaurus]

Maybe he is away somewhere? He did request you collect after the BH didn't he?

[amner]

I think Squirdle was refering to the 1st bank holiday ... weren't you ?

[Washersaurus]

Oh yes sorry . My excuse is that I had small boy biting my knees whilst I was reading the OP!

[Washersaurus]

I wouldn't do anything regarding feedback tbh. Just open a dispute with Ebay, they will follow it up for you. Doesn't sound like you will actually get the playmobil stuff though

[Squirdle]

Ok, thanks everyone. I will leave it for a few days and see if he gets back to me. If not, I'll open up a dispute.

I don't think I'll get the Playmobil either.

He is definately not away as he has obviously sent things out to people after 3rd May. Just another hassle I could do without tbh.

[Squirdle]

And yes, it was the 1st bank holiday I meant.