Can anyone help with a refund issue, please?
I won an ebay auction for a boden dress which was sold as BNWOT. When the dress arrived, it had a tear near the seam. I informed the seller who offered me a refund. Now obviously it cost me the item plus postage to buy and I will have to pay postage to send it back. Is it standard practice for the seller to refund both sets of postage or no postage at all? I just want to be sure of my grounds before taking any action.
Many thanks.
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Ebay help needed please
7 replies
cluttercup · 14/05/2008 21:32
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