I think I was mis-sold something but don't want to launch difficult dispute

[novadandypowder]

I bought a pair of UGG boots from a seller in China and specified that I wanted a UK6 (I'd already tried a UK5 and they were a bit too small). The seller claimed to have all sizes ranging from 3 - 8.

When they arrived the box was quite bashed but the boots were ok. However, when I tried them on they felt a bit big and when I checked the label it said UK6.5. Had I known that I would never have bought them.

I contacted the seller and asked to return them as I had been given the wrong size. He said that a 6 and 6.5 were basically the same thing, I disagree. If I do return them he wants me to pay £40 for re-shipping whereas I only paid £25 to have the first pair shipped. He said the post office had a special discount for the first shipment .

I'm not sure what to do, to return and get another pair will cost me almost what I paid for the first pair of boots. I'm not keen on starting up a dispute as I don't want any negative feedback left on my account.

Any advice out there?

[maidamess]

Try and resell them to make your money back?

[BetteNoire]

I would start a dispute.
The seller is being an arse.
Ask for a refund, and for the seller to pay the return postage.
A 6 and a 6.5 are not basically the same thing - they are completely different sizes.

You paid a lot of money to this seller, and they are treating you like crap.

And if they do leave you a negative, you can always leave follow-up feedback to explain the situation.

[tissy]

tbh, I'd cut my losses. Don't send them back, leave neutral feedback and maybe re-sell them on Ebay yourself.

Presumably, these aren't genuine Ugg boots, and have probably been made in a sweatshop for next to nothing, and it's not surprising that the seller is trying to maximise his profits by asking for extra postage. at £40 for postage of anything, even £25 is . If you have to return them, surely you take them to the post office and get them weighed, add a bit for insurance/ recorded delivery (if such a thing exists in China).

[novadandypowder]

Tissy I hadn't even thought of the fact that they could be fakes (d'oh emoticon). The box, certificate, and labels that came with them look like the real deal, but now you mention it they were much cheaper than the 5's I got from the USA even with the shipping. Think I may just have to cut my losses, chalk it up to experience and try to buy a pair here.
Thanks for the replies, it's always good to get a different opinion on these things.

[tissy]

look at this

[Pannacotta]

nova I'd think about opening a dispute, paypal protects the buyer in these cases and you may well find the seller becomes much more keen to refund once there is a dispute against him, as his paypal account is frozen until the dispute is resolved.