What is a reasonable amount of time...?

[mrscraig]

...to receive an item?
I won a second chance offer ( it was genuine) and responded on Sat 22nd March. I posted cheque - seller didn't accept pay pal - on the same day. Since then, cheque not been cashed - to date, 12 working days have passed.
I have contacted the seller three times to ask for confirmation of receiving cheque and have had no response. What should I do next? The item was a dress I wanted for a wedding which is next week and am anxious I will not receive it in time. Am I being impatient or reasonable?
Would appreciate any advice -am a bit of an ebay virgin!

[mrscraig]

I could cry. Appears have been ripped off. My cheque paid out on 28th March and as item not been received think its safe to assume I have been mugged off! £59 I will never see again. What now???

[J2O]

it could still be on its way, don't panic yet! give it a couple more days, apart from that i'm not sure what to do-open a dispute i think.

[mrscraig]

Thanks - have just opened a dispute. Hopefully it is on its way... is this sort of thing common? As have said not much experience with ebay!

[sixlostmonkeys]

you could pull her contact info and ring her

[mrscraig]

I have looked for the contact details but cant seem to find them. I do have address that I posted cheque to though...

[sixlostmonkeys]

you need to request the contact details through ebay

[mrscraig]

Thanks - will try that now .

[Marne]

Did the seller have high feedback?

I would send her another e-mail asking for proof of postage, if you can phone her and ask her whats going on.

I never buy anything by check, at least with paypal you can get your money back.

Goodluck