Honestly this is ridiculous. I'm a small time private seller and have been for many years just selling odds and ends around the house and childrens clothes.
I sell a pair of jeans that we're my daughters for £8.00 including postage that were worn once or twice and in like new condition. Full measurements were provided in the listing.
I get positive feedback and the comment ' nice jeans but unfortunately too small in the length for me' and she leaves a low star for description. Great.
The second one beggars belief. A lady buys two of my items and pays just for one. When I notice (quickly i add) i refund her payment and issue a combined invoice which she promptly paid. There is no communication via messages as I didn't think there was a need (and I wanted to get 5 stars for communication) items were sent and positive feedback received.
However because I effectively cancelled this 2nd transaction without any communication I get a defect mark and eBay can't/won't remove it as ive spent hours with live chat trying to explain this. Madness!
Due to the poor result I had with the combined postage issue I honestly cannot be bothered with fighting the jeans/ low stars issue.
Or should I ?
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This 'ere defect system looks like I've got two of them.
6 replies
MissMilbanke · 17/07/2014 09:19
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