I sold a lovely iCandy pram/pushchair and the lady came to collect in person from my house. I had said in the description that viewing was welcome and that the wheels showed some wear. When she came to collect she said she would like it so I showed her how to put it up and down etc.
Now 8 days later she has opened a case against me saying that the wheels have stones in and that the frame doesn't collapse properly. She is asking for a refund.
I don't know what to do. I think she is being unfair but if I argue the case ebay will more than likely give her a full refund and then expect me to pay and she will still get to keep the pushchair!
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Buyer has opened a case against me
16 replies
BabyBellasMumma · 16/07/2014 08:58
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