Bought something on Ebay 2 weeks ago. Estimated delivery date was last Saturday. Postage was £5.50 and dispatch time was 1-2 days so I assumed that meant it'd be sent 1st class and would be with me quickly.
By Tues this week it still hadn't arrived or been marked as dispatched so sent the seller a message asking if it had been sent yet - this opened a case which I hadn't realised it would do. They replied the next day to say "item now posted" - no apology or anything.
Its just turned up and was sent 2nd class which cost them £2.60 so less than half of what I paid. I'm pissed off as £5.50 was already a bit steep but would have been okay with me if posted 1st class and quickly. But to take so long to post, only post after a case was opened, not offer any explanation or apology, and then send 2nd class even though they'd charged enough postage to send it 1st class signed for....
WWYD?
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13 replies
MeteorShower · 27/09/2013 09:38
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