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If someone doesn't pay can you do any more than open a non payment?

7 replies

nickstmoritz · 21/09/2013 11:47

I have a buyer that hasn't paid for an item won last Sunday. I have re invoiced after 3 days then sent another message asking if they need time to pay/still want item etc - very polite.

No response to any of this. Opened a non payment case but I have noticed that loads of people have left feedback saying non payer, waste of time etc. Of course these comments are with positive feedback as that is the only option for all the sellers.

I expect the case to get closed when they don't pay but then what? How can they keep on doing this over and over again without any sanctions? Is there any further action I can take to try and stop this person wasting everyone's time? It was £30 dress so I am fed up and it won't be sorted in time to re list for free listing this weekend.

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LilyBossom · 21/09/2013 12:12

they do get sanctions, but it depends on other sellers opening non payer cases and giving them strikes.

And no do not leave bad feedback comments for them, you can get your knuckles rapped as it is against the rules, and risk your own account by doing so. Make sure you do add them to your block bidder list too.

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earlgray · 21/09/2013 12:19

This happened to me, after about 2 weeks of reminders I opened a non-payment case and she finally got in touch to say she'd been on holiday.
Annoying if they do let you down.

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lljkk · 21/09/2013 12:20

The sanction is that they won't be able to bid on items like mine, because as a seller I don't let people with recent UIDs bid on my stuff.
Look at it this way. They could receive the item, decide it's not what you said, file a dispute. They always win. You are out of pocket at least one lot of postage & the item may never be returned to you (oh, and Ebay keep the FVF, too).

Merely not paying is trivial by comparison to other annoying things buyers can do. Be glad you got off lightly.

Oh, and add them to your blocked buyer's list.

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nickstmoritz · 21/09/2013 15:40

yes I guess so. I will add them to blocked list. I had a look at their items for sale. All Karen Millen dresses for sale (16 ebay pages of them!) for a minimum of £150 so mine was probably to sell on. I bet they just bid on loads of them and then decide later if they want them or not or try and re sell first before paying for them. A week is long enough to wait for payment esp as this is obviously a business seller pretending to be private seller and messing lots of people around in the process. Just wonder how long they wait for payment for the £150 dresses gggrrrr!

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Tryharder · 21/09/2013 22:05

I would be tempted to open up a fake eBay account with a false name and made up address and bid on the Karen Millen dresses and then don't pay and ignore all correspondence.

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sarahtigh · 22/09/2013 22:20

ebay do generally insist on return of item, they went through a phase of not

if you refund within 3 days of the receipt of item back you will get FVF back and payapl fees minus 20p transaction fee, you only do not FVF fees back if you ask for cancellation and they refuse or you refuse to refund and paypal refund and have to chase you for money

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nickstmoritz · 24/09/2013 23:10

I think sarahtigh that your comment might have been for a different thread.

However 9 days later, just as I suppose ebay was about to close the unpaid case, buyer has suddenly paid for the dress but no message or any other comms. Ebay has closed the case automatically because she has paid but I am not that happy. What a rubbish ebayer. Perhaps I should take 9 days to post it!!!

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