I recently bought a BNWT (tags detached from dress) dress from ebay that had what looked like splashes of food on it.
I contacted the seller immediately, sent pictures etc and she said that she'd cancel the sale and I could return the dress which I did at a cost of £5.00
The refund has been made, but only for the cost of the dress, not for the £5.95 + £5.00 P&P here and back.
Should I be refunded those costs? I didn't change my mind, the dress was dirty and dry clean only and although I did consider keeping it, I was worried the silk would be left with marks on it.
I can't see why I should bear the costs for postage when I haven't even got the item I bought in good faith.
Any ideas before I make contact please?
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Refund question please!
4 replies
Solo · 19/07/2013 13:22
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