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If you buy or sell items on eBay, you will find tips and advice on this forum.

If you buy or sell items on eBay, you will find tips and advice on this forum.

eBay

Seller hasn't dispatched items

4 replies

ButteryJam · 04/03/2013 12:42

Hi,

I'm pretty new to eBay and won an item recently. I've paid for the item through eBay and the item should have arrived by now. I haven't received a dispatch note yet and contacted the seller twice but had no response. The seller has a good rating so I'm pretty surprised really! What should I do now?

OP posts:

Report

MrsMushroom · 04/03/2013 12:53

How long ago did you pay? What date?

fergoose · 04/03/2013 15:22

If it is over a week I would open a case - that normally illicits a response from a seller

ButteryJam · 04/03/2013 18:48

MrsMushroom, thanks, I paid on the 24th.

It wont let me open a case until the 7th!

OP posts:

fergoose · 04/03/2013 18:50

log into paypal direct then you can open a case there now. You can escalate straight away too if you want to.

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