Help - I am fairly new to ebay and just my luck I have an unhappy buyer.
He has contact me and asked where an item is. I sent several on the same day in the first week of February from the same post office. All of them arrived OK judging by feedback except his. I guess he is going to want a refund but then I am out of pocket (for the item and for postage and the cost of a padded envelope). I did get a proof of postage - does this give me any position of strength?
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What do I do - buyer says my item didn't arrive (first time this has happened)
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feeltheforce · 28/02/2013 17:57
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