Ok....sold something, send it second class not recorded, given proof of posting. Item does not turn up apparently although we have had bad weather and post office say they allow up to 2 weeks (not 2 weeks yet).
So I agree to refund buyer full amount. Ask them for email (did not realise you can issue a refund through ebay) they give me email I refund through paypal. They say they have not got refund yet, money gone from my account so I know they do have it? I also have an email then to say they do have the money.
Suddenly they then open a case against me and I am worried that I issued money to them via email not through ebay.
Saying they now do not have money again, maybe thinking they will get another lot of money off me?
I feel like I am being bullied and it is horrible.
Any advice gratefully received. Do I just follow the case through and hope ebay back me?
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Help - got myself in a pickle with buyer...
7 replies
greedygoose · 29/01/2013 22:17
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