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My item was returned by Royal Mail - no card put through door

3 replies

RnB · 21/11/2012 22:52

I bought a game through eBay, I didn't receive it although it was marked as dispatched. Left plenty of time before I got in touch with the seller who informed me that the tracking code on the package (was sent recorded) said an attempt had been made to deliver it and a card had been left. No card was left. I contacted the sorting office who said it had been returned to sender. I've emailed the seller twice, no response.

What can I do? Can I raise a dispute on this, after all he did post it?

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RnB · 22/11/2012 09:27

Bump Smile

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vintagewarrior · 22/11/2012 09:36

Yes you can, escalate it to customer services & you'll get a refund, as when they provide tracking info it will show its been retutned to sender.

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RnB · 22/11/2012 13:18

Thanks vintagewarrior!

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