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to think that the 'art director' of this well known chain of hairdressers is a twunt?
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(178 Posts)
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we are very low on funds at the moment - job finished next week so no money for luxuries at the moment. So when I saw a notice in the window of this hairdressers saying guinea pigs wanted for training stylists to practice cuts/colours/highlights on I thought I'd go in and volunteer. Woman on reception says 'ooh yes you have long hair you would be perfect, are you willing to be adventurous?" I reply that yes I would and prior to small people making an appearance I was quite with it as it were

. She trots of to get the self appointed
fart director who comes down stairs looks me up and down and says am I aware that this salon is at the cutting edge of fashion and styling and maybe I should try elsewhere

Am I unreasonable to feel a bit embarrassed and humilitated and wanting to shove a pair of 'cutting edge' scissors sideways??
What is worse is that this chain have cut and coloured my hair for nearly 12 years now, they've just lost my custom
Very nice. Glad they fixed it for you. What a horrid man.
I went once, cut was nice but nothing special, but they asked if I wanted a conditioning treatment, I was ok, what they didn't tell me was said treatment cost about £15. Annoying, but of course I didn't say anything

They do have the comfist seats ever, it was a lovely salon.
Good hairdressers are so hard to find.
Very nice cut!
Pleased theyhave resolved this for you.
What colour are you going to have?
I think (not absolutely sure) that Toni and Guy salons are franchises. So it really depends on who's in charge (the 'Art director'!!) as to the atmoshere and clientele.
I would follow my hairdresser ( a T and G Art director, incidentally!!) to the ends of the earth. He is the most gentle, delightful man I have ever met and he sorts my recalcitrant hair out in a way the no other hairdresser has ever been able to do in 40 odd years. I shall tell him this story...he will be mortified I know!
Tony & Guy suck. I've had my haircut there once (£45 for a shitty trim) and when it came time to pay, my lowly stylist stood by while the up-his-own-arse manager appeared to take my money while staring up at a television and not even acknowledging me. I vowed never to go back.
Ok so I spent the afternoon in the hairdressers being treated like a queen (!), staff were VERY attentive and the hairdresser who cut my hair was lovely. I am very pleased with the result (picture on profile!), have been offered a colour as well so will go back for that next week.
Interesting to see the range of people in there - including several women of more senior years

my mum used to work at the CAB and had a lot of trainees who were promised training in LONDON ONLY TO FIND OUT (oops) they had to pay a peak rate train fare every day
the JUniors training lasts for about 6 weeks til they are let loose!
No I insisted that someone else does it
Interesting about the three styles only comment...
So glad I found this! Loads of people hate Toni and Guy.
I used to go to a London one near work and they were incapable of cutting me a straight fringe. Every single person who tried to do it (and of course it was a different one every time I went in) tried to cut a zigzag edge into it (or whatever it's called). I had to watch which way they held the scissors and then shout "No!" Eventually when one of them cut my fringe worse than I could do it myself, I gave up.
According to my hairdresser (independent salon) they are taught three haircuts or so each "season" and those are the only options available. Hence the "we are only doing zigzag fringes this season" attitude.
Glad you kicked their butt Rabbit

Well done. But please promise us you are not entrusting your hair to the Art Director' who made the crass comment...?!
Well I have spoken the the CEOs deputy and she was very nice and apologised. I have been offered a free haircut, will post a picture once done

All power to Mumsnet! Thanks ladies
