Is it BT company policy to force you to spend hours on the phone equivalent of the office of circumlocution and never ever getting any answers to distract you from the fact you are paying £60 a month for a service that doesn't work?
I have been without the service for two months now, I have accumulated around 24 hours on the phone and spent a day waiting for an engineer. He was unable to fix the problem.
I believe my request is reasonable, I either want BT to provide me with the service I am paying for or to cancel my contract with them so I can use an alternative provider.
AIBU?
And if anyone knows the secret code to circumvent the different departments who can't talk to each other please share it with me?
Please or to access all these features
Please
or
to access all these features
AIBU?
B bloody T!
20 replies
QuickQuickSloe · 25/07/2014 17:17
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