AIBU to expect a 'please' from a cashier when they ask me 4 money?

(655 Posts)
ShakerattlenRoll Tue 21-Jan-14 20:41:26

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you' and 'have a nice day' was surfice and please was not needed.

I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA

Teeb Tue 21-Jan-14 20:43:03

You're rude and tedious.

Mrmonkey Tue 21-Jan-14 20:44:22

Yes I suppose they could have said please but I think you are worse with your attitude and really does it need a complaint to head office?

ShakerattlenRoll Tue 21-Jan-14 20:44:47

Teeb would you like to expand on that please? I don't see how I am rude and tedious?

Stuckunderababy Tue 21-Jan-14 20:44:56

What teeb said.

I expect a please, thank you and a smile. And, yes, I know it's a shit job, serving the public - I did it as a student. But they can't manage basic manners, they're not suited to the job.

MajesticWhine Tue 21-Jan-14 20:45:15

YABU. You're overthinking it. I don't really notice whether people say please or not. Although very often they don't say the amount at all and just sit there and wait for you to put your card in the slot. A please and thank you is nice, but not your divine right.

ThursdayLast Tue 21-Jan-14 20:45:23

YABU

HarrietSchulenberg Tue 21-Jan-14 20:45:27

Yes it's rude not to say "Please" but you're being VU to make such a big deal of it. I'd just raise and eyebrow and be extra polite when handing the money over.

ShakerattlenRoll Tue 21-Jan-14 20:45:33

well what would suggest then Mrmonkey if i don't complain to head office?

Although, having said all that, I wouldn't complain. I just wouldn't shop there in future.

so when you take your items to the till, you always say 'this please'?

Coldlightofday Tue 21-Jan-14 20:46:24

<pisses self> grin

Ahhh...thanks for thatShake I needed a laugh.

ShakerattlenRoll Tue 21-Jan-14 20:46:41

I agree with AgentProvocateur here here well said.

must be a joke confused

Tallypet Tue 21-Jan-14 20:47:41

They're stating the price that you have to pay for your goods. As in "That will be £ x" they're why would they have to say please? YABU and come across as the rude one.

jacks365 Tue 21-Jan-14 20:47:45

You are the one requesting to buy goods therefore it is you who should be saying please and thank you.

Tallypet Tue 21-Jan-14 20:47:53

They're stating the price that you have to pay for your goods. As in "That will be £ x" they're why would they have to say please? YABU and come across as the rude one.

Why should they say please? Are you doing them a favour by buying the goods rather than just stealing them? hmm

Littlefish Tue 21-Jan-14 20:48:21

"I pulled her up on it and tore a strip off her".

How very, very rude of you. You might think she was being rude to you, but I'm absolutely sure she now thinks you are ill mannered and patronising, and I can't blame her.

bellasuewow Tue 21-Jan-14 20:48:23

Take a step back op why are you so angry let it go

ShakerattlenRoll Tue 21-Jan-14 20:48:31

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

You sound like a real PITA.

Mrmonkey Tue 21-Jan-14 20:49:24

You have made a complaint and is been dealt with although not to your liking, and how where you to them? Politeness works both ways you know.

thenicknameiwantedisgone Tue 21-Jan-14 20:49:28

i expect a please, thank you and a smile. And, yes, I know it's a shit job, serving the public - I did it as a student. But they can't manage basic manners, they're not suited to the job.

^^ this. After all it's just basic manners isn't it!?
(I have also worked in a shop and was nice and polite, it was waitrose though grin)

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