I'm a school transport assistant, most people call us escorts though. I've recently been put on a run to a secondary school. It's a small mini bus that takes five kids to school. Two of the children, a brother and sister, are SEN and I'm their escort.
This morning we picked all of the children and dropped them off at school. Driver then drops me off a home and says "see you later". I'm supposed to be collected from my home at 2.45 to go and collect the kids, but I wait and wait, no sign of taxi. I phone the taxi company, no help, they blame traffic. I then look at the clock and panic because its gone 3pm and the kids come out at five past, so I ring the council. Woman at council agrees to chase taxi for me and find out what's going on.Bare in mind the brother and sister are absolutely not allowed to go in the taxi without me or another escort.
Eventually the woman from the council phones back at 3.30pm in a fluster to tell me that the brother and sister were not in school today and the taxi driver apparently phoned me to let me know this morning... Except they were in school, I bloody well picked them up and took them there, I even waved to their mum through the window! I say that maybe there is some confusion and they were collected by their mum at lunch time because they were unwell or had a doctors appointment or something and no one told me. But no, the taxi driver was adamant he'd not taken these kids to school this morning and he'd phoned me to tell me....
I'm so angry. The kids were in school this morning, I took them there, I'm being called a liar by someone obviously trying to cover their back because I think they just couldn't be bothered to come and get me (the driver has suggested that he doesn't think the kids need and escort and that its hassle coming for me). I'm angry because potentially two vulnerable kids who can't even fasten a seatbelt themselves have probably been taken home without me to keep an eye on them. I'm angry because I've missed out on an afternoon's pay...
Sorry, I know this is long. Would I be unreasonable to have it out with the driver tomorrow? If he picks me up of course? ;)
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AIBU?
To be absolutely boiling with rage over this?
42 replies
CiderBomb · 05/09/2013 16:50
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