So.
This year has been shit. My in laws are calling it the year of death. The weekend was hard - trying to clear out my dead uncles house.
Sunday. We set off home, and should have been home by 9.30 ish. 20 minutes away the water tank on the car split, so it overheated and we had to stop.
9.30 - We called the RAC, told them that we are by the side of the road with a 13 year old and a 6 year old.
RAC say someone should be with us in about an hour, and they will call us before then.
10.30 we call back - the RAC say that someone will be in touch shortly
10.48 - we call the RAC again. While on the phone to the RAC the rescue truck firm call, and say that they should have someone with us within 60 minutes. DH asks them when they got the instruction from RAC to come collect us, they say 3 minutes ago
11.25 - rescue arrives
11.40 - car is on rescue truck
12:15 - dropped off at home (my children are even more grumpy and tired than initially anticipated)
So the fuckers at the RAC, apparently, did not bother to do anything about us for an hour and a quarter, on a Sunday night, with 2 kids, on the side of the road.
DH has called them today to complain, they say that somebody will call us back within 5 days. I can't wait to see what they say. Though given their track record so far, the reply will probably take 15 days.
We are cancelling, and we have been members for 15 years.
This is NOT the first time that we have been let down by them.
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AIBU?
or am i naive to think that the RAC are a bunch of fuckers who are going to struggle to explain this
107 replies
YoniMatopoeia · 18/06/2013 22:48
OP posts:
LindyHemming ·
18/06/2013 22:55
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