111 Again, total and utter waste of time and money.

(82 Posts)
YoniWheretheSunDontShine Sun 26-May-13 21:34:36

My DD came screaming in from the garden, she has speared her eye with a bamboo cane. she was screaming and nearly vomiting.

Sat her down and in spite of the initial and unusual screams, shortly she seemed to recover, Within 40 mins she was running round again like nothing had happened, the eye, whilst v red and slightly swollen seemed OK. However being an eye I thought a doc should just shine his light on it - make sure all OK.

called out of hours. nothing its 111 now. call them. speak for ages.....long list of questions, get someone to call me back. about two hours later get a call back.

useless, can I see anything in the eye? ! No, I cant but that means jack shit.

I just thought a doc should take a look.

Can I get to A&E, no, not with EBF baby and her. She doesn't bloody need A&E.

She then tells me I cannot even see local doc, usual out of hours, round the corner but one, 9 miles away?! AND she cant make the appointment. She has to then call this other out of hours, to then call me to make an appt.

What a load of useless bloody shite.

Hours ago, had the normal system been operative, we would have been seen already and sent away or given something.

Oh - just got another call and asking the same questions again.

TacticalWheelbarrow Mon 27-May-13 23:34:29

This is so creepy!!

I have only been back home for about an hour after getting back from A&E with DS because he has done exactly the same with a bamboo stick in the garden from my tomato plants.

FWIW the nurses there said I did the right thing, he has had 2 eye baths, seen a paediatrician and eye specialist, and been sent away with antibiotics, pain killers and anti inflammation drugs .

BeckAndCall Mon 27-May-13 23:40:26

In my neck of the woods, the doctors surgery send you straight to A&E with any eye injury - they simply can't deal with it at the surgery ( which is what the ooh surgery is - just your doctor, or one very like them, but somewhere else).

111 was right to tell you to go there - that's what you should have arranged to do.

SerotoninCanEatTomorrow Mon 27-May-13 23:41:35

And OP, if your daughter is like the other posters and develops an infection because you refused the advice, I'm sure that won't be cause for you to apologise for your lack of action and understanding of what the service is for.

You should have gone to A&E on this occasion. I wouldn't waste my time with 111 for something like this

Onesleeptillwembley Mon 27-May-13 23:48:15

Still making excuses - you husband could have taken her. And I have to say, for someone with so littleconcern for your daughter's welfare you are over reacting about taking the baby to A&E. Disgraceful excuse for parenting.

Having read your latest post op, it is clear you ignored advice. 111 told you this was an emergency and to take your dc to A&E.

Montybojangles Tue 28-May-13 08:19:19

Just to clarify op, I'm a nurse, I used to work in a&e. Eye injuries are an accident (and sometimes an emergency). It's numpties who turn up on a saturday with a sore throat they have had for 3 days but couldn't be arsed to see their gp on a weekday (because they were at work) and the ilk that drive us nuts.

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