So pissed off- brought a baby chair as a present a couple of weeks ago own brand mothercare one was fine initially noticed today that it seemed not sturdy and the frame seems weak so called the store it was brought from to see if we could swap it for another- they said with receipt they can't do an exhange?!
I thought if an item was broken they had to?! But no they said I could have brought it from a Carboot or secondhand shop even though its clearly brand new and have box- I'm not happy I wasn't asking for refund just an exchange for faulty item- this policy seems off to me?!
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To never buy another thing from mothercare!
21 replies
Wishfulmakeupping · 13/05/2013 18:39
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