DH and I booked flights with an airline for an 8hr daytime flight for us and what will by then be 16 month old DS. DS is already huge and wiggly so we decided to purchase him a seat as a child, rather than booking him on as an infant, which would have only entitled him to a bassinet (which he would be too big to fit in). We rang the airline before we booked to check that it's ok to put him in as a child and they said that's fine and we should either bring an American/Canadian approved car seat (with live in the UK) or they would provide a car seat for him.
Now we've booked they say they can't provide him with the car seat they promised so unless we can get one he will have to sit on our laps. For 8 hours. He can't even manage it for 8 minutes!
Should we cancel? Is this an early sign of their incompetence? Should we have him on our laps? Should we try to buy a bloody Canadian car seat?
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AIBU?
To be pissed off with this airline?
17 replies
CreamOfTomatoSoup · 06/02/2013 10:24
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