To be annoyed Amazon Family automatically signed me up to pay when I joined?

(17 Posts)
InNeedOfBrandy Sun 11-Nov-12 22:17:25

Yes I'm going to cancel mine now, esp since I haven't ordered anything I should get my money back!

ATourchOfInsanity Sun 11-Nov-12 22:14:42

Yes, not so much of a free trial.

InNeedOfBrandy Sun 11-Nov-12 22:10:51

When I signed up I thought it was for 3 free months, after the 3 months they would take the £49. They took the £49 straight away though.

Feminine Sun 11-Nov-12 22:05:18

You can cancel it.

especially if you haven't ordered anything over the free trial period.

Trills Sun 11-Nov-12 22:04:35

YAB a bit U really.

As Indith says, you nearly always sign up to pay when you do free trials of things, and if you don't like it you have to cancel.

ATourchOfInsanity Sun 11-Nov-12 22:03:49

Yes, sorry, per year. I had a niggle that I needed to cancel it which is why I double checked when I couldn't see any benefit from being part of it.

And yes, it was MN that sent me there so again, why I thought I should post as I can't be the only one who didn't realise....

Yes, as I said I know I am terrible at small print, but at least I found it. Don't usually join these things but been using Amazon a lot recently so thought it could be worth it.

Indith Sun 11-Nov-12 22:02:56

You always have to sign up to pay when you do free trials. Which, Experian, LoveFilm....but you just cancel straight away. Sign up one day, cancel the next as the cancellation takes place at the time your next payment is due so you still get the access for the full length of the trial safely knowing that you have already cancelled and won't get stung.

Which I cancelled using e-mail no problem, Experian have a free phoneline for cancellation.

InNeedOfBrandy Sun 11-Nov-12 21:59:36

Yeah they caught me out to, it was MN that sent me to get the "free" 3 months which Iv'e been charged for. I thought well since Iv'e paid I might as well get my year out of it.

sleepyhead Sun 11-Nov-12 21:57:58

YA a bit U. I joined as well and it was pretty clear that they'd automatically take the subscription after the free period. I guess they hope you'll forget, but I've set up an alert to remind me because no way is it worth £49 (I think that's per year, but still).

At least they let you cancel online and don't make you phone a call centre so someone can try and talk you into staying (I'm talking about you Which hmm)

JeezyOrangePips Sun 11-Nov-12 21:57:16

The £49 per year is really for Amazon prime, rather than a family subscription - which, as far as I can tell, is free, but you have to be a member of amazon prime.

MissMogwi Sun 11-Nov-12 21:57:08

Ah I see grin

I have Prime myself, which is well worth it IMO. But I couldn't fathom £49 a month!

MikeLitoris Sun 11-Nov-12 21:56:03

Isnt it £49 a year?

JeezyOrangePips Sun 11-Nov-12 21:56:01

it's £49 per year, not per month, and it's easy to cancel.

If you know you are terrible at reading small print then you should know to be more careful.

MissMogwi Sun 11-Nov-12 21:54:56

£49 per month??

What the chuff do you get for that?

ATourchOfInsanity Sun 11-Nov-12 21:54:49

I have - just wanted to highlight it to anyone else who hadn't realised smile

Can't you cancel it?

ATourchOfInsanity Sun 11-Nov-12 21:52:47

I am terrible at reading small print and I realise it was a free trial, of what I thought were going to be bargains. To be honest I haven't found any massive reductions. I checked the account settings and they had a box highlighted to say I would be charged £49 per month for being a member of Family! To be started in January, when I will of course be broke after Christmas. Great.

I strongly advise anyone signed up to check if they want this as I am certainly not prepared to just give them that much a month!

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