To ask the lady at the supermarket checkout to stop 'throwing' my shopping at me?

(90 Posts)
Geekster Sat 16-Mar-13 14:01:29

While paying for my shopping the checkout lady was scanning it through far too fast and not giving me any chance to pack it. It wasn't even that busy, there was only one person in the que behind me. I politely asked her to slow down, sort of jokingly too saying i was a bit slow this morning, which she did while giving me a funny look. I didn't think I was being unreasonable it's not like I muttered under my breath or gave her a funny look.

CatsRule Sat 16-Mar-13 14:04:09

Yanbu!

I hate it when they do that. I've went even slower packing before and not paid until I finished...that usually pisses them off grin

HollyBerryBush Sat 16-Mar-13 14:05:18

I tell them I don't open my purse until I've packed. That usually slows it down.

quoteunquote Sat 16-Mar-13 14:05:24

Were you in lidl, the checkout staff have to do it fast, as they get timed and get disciplined if they don't meet impossible targets.

you just have to do your end really, really slowly.
that pisses them off.

I don't understand why anyone in a customer service role would want to deliberately annoy their customers!

TheNebulousBoojum Sat 16-Mar-13 14:06:32

I just tell them to slow down please, most of the cashiers here are 16+students and very pleasant.
I also compliment the ones that bother checking and match the speed they put items through with my speed. I think they just get into automatic mode sometimes.

MerryCouthyMows Sat 16-Mar-13 14:07:10

Having worked as a member of checkout staff - I know that one particular supermarket gives bonuses to the fastest checkout operators.

Also, if your speed isn't a certain number of items a minute (or hour in other chains), then you can get disciplined.

You are expected to work at a certain speed...

That's not to say that it doesn't piss me off as a customer, because it does, but they DO have reasons for doing this sometimes!

Sparklingbrook Sat 16-Mar-13 14:08:06

Tesco Scan and Shop. No conveyor, no checkout. Pack as you go. Speak to noone. wink

Geekster Sat 16-Mar-13 14:10:27

That's bad about having to meet targets and getting disciplined if you don't. Makes me understand why they do it, even if its irritating.

MajaBiene Sat 16-Mar-13 14:11:25

Depends, if it is aldi/lidl then you shouldn't be packing at the checkout anyway.

DeepRedBetty Sat 16-Mar-13 14:11:38

I love the scanner thingy in Waitrose. And it tells you when there's an offer on something too - like 'buy two get 50p off' or when something's part of a Meal Deal.

SkinnybitchWannabe Sat 16-Mar-13 14:12:07

Im a cashier and I'd never do that! It's so rude.
I scan according to my customers packing and if Im shopping somewhere else I soon tell the cashier to slow down. I also wait until they've finished packing before I tell them their total.
Maybe that's why I get alot of great customer feed back grin!!!!!

Geekster Sat 16-Mar-13 14:13:13

It was Asda. I had too much to use one of those self scanner ones. There would have been a problem in the bagging area!

SkinnybitchWannabe Sat 16-Mar-13 14:13:27

Oh and I agree if it Aldi/Lidl yabu.
But elsewhere yanbu

HoHoHoNoYouDont Sat 16-Mar-13 14:14:38

I love self checkouts, total anonymity with your shopping. No assistant commenting or person behind you giving judgey looks on the chocolate contents in your basket grin

LandofTute Sat 16-Mar-13 14:14:42

What are you meant to do at Aldi/Lidl?

MyHeadWasInTheSandNowNot Sat 16-Mar-13 14:22:12

Land - it should go straight back into your trolley (or boxes/bags in the trolley if you are quick).

Anyone that can't pack their shopping at the speed of check out staff here needs to go to France for some training - they check shopping through REALLY fast... you soon learn!

nevertoolate26 Sat 16-Mar-13 14:23:00

Skinnybitchwannabe - just wanted to say I love your username!!!!

MajaBiene Sat 16-Mar-13 14:25:32

At aldi/lidl, you put your trolley at the end of the checkout and it goes straight in there, then you take it to the packing shelf to pack. Means everyone is much quicker through the checkout.

MTSgroupie Sat 16-Mar-13 14:27:15

I'm the other way. I'm often left thinking to myself - Speed it up. Some of us don't have all day.

FeckOffCup Sat 16-Mar-13 14:31:31

I don't ask them to slow down but I won't pay until the shopping is all packed away properly, not just flung into the bags any old way to keep up with the cashier. They are soon forced to slow down if the pile of shopping in the packing area is getting too big to keep throwing it down.

MTSgroupie Sat 16-Mar-13 14:45:38

Is it possible that you ladies are slow as opposed to the checkout people being too fast? smile

When I place the stuff on the belt I group them in packing order. So tins and heavy food stuff go first followed by 'soft' stuff like bread and fruit. Toiletries are batched together. So are frozen stuff.

So when the cashier scans the shopping I just load them into the bags (I have three of those reusable bags so there is no fiddly plastic carrier bags to open up)

Geekster Sat 16-Mar-13 15:00:19

I do what you said MTSgroupie but it was too fast.

TheNebulousBoojum Sat 16-Mar-13 15:02:38

That's how I send stuff down the conveyor belt too. Except I usually have 6-8 bags to pack.
I'm not especially slow, it takes less time to swipe an item than to pick it up and position it in a bag and some checkout people treat it like a video game for maximum points.

HokeyCokeyPigInAPokey Sat 16-Mar-13 15:04:52

I worked for Sainbsurys many years ago, when i first started out you had an IPM (items per minute) target.

This would be printed out and put up on the wall and the ones who didn't get the target highlighted, don't know if they still do that.

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